Privacy & Policy

Privacy Policy

Privacy Statement

 

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at 020 3441 1911, 07903 073765, +44 7506 720328, +44 6308 660123. or mailing us at: info@triplerafricancarribeanfoodstoreandcargoservices.uk

 

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

SECTION 5 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 – AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance  Call Us  020 3441 1911, 07903 073765, +44 7506 720328, +44 6308 660123. or by mail at info@triplerafricancarribeanfoodstoreandcargoservices.uk.

 

 

Delivery Information.

United Kingdom Ground delivery Network (24Hrs) Order before 9am Monday to Thursday for next day delivery for most UK mainland locations (Please be aware there may be logistics troubles but we aim to deliver within 48Hours)
 

We have defined delivery options for various UK mainland locations.

To know which delivery options are applicable to your area, Call us on:

 020 3441 1911, 07903 073765, +44 7506 720328, +44 6308 660123. or by mail at info@triplerafricancarribeanfoodstoreandcargoservices.uk.

We have Two delivery options available;

Standard Next Day – Anytime (UK Mainland Customers – restrictions apply). If for any reason we are unable to deliver your purchased goods due to various factors such as weather conditions, we will contact you. Orders must be placed before 9.00am for next working day delivery (Monday to Thursday). Orders are processed within and up to 24 Hours of purchase and dispatched next working day except on Fridays. Customer that orders after 9am on Thursday will be dispatched on Monday for delivery on Tuesday (Exceptions may apply as detailed in our T & C of delivery). No weekend deliveries.

Standard Same day – (North East England only – restrictions apply). If for any reason we are unable to deliver your purchased goods due to various factors such as weather conditions, we will contact you. Orders must be placed on or before 12.00pm (Noon). All orders are subject to delivery charges (DELIVERY* Terms & Conditions apply). Delivery charges may apply on orders that value less than £50.00 call us on 020 3441 1911, 07903 073765, +44 7506 720328, +44 6308 660123. For delivery charges to your UK address for delivery except within 8 miles radius of Salford Manchester  (Restrictions may apply).